Privacy Policy

Last Updated: 15 May 2025

At Aqua Green Pet (“we”, “our”, “us”), your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://aquagreen.pet or use our mobile application (together referred to as the “Platform”).

Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not use our Platform.

1. Information We Collect

We collect different types of information to provide and improve our services, including:

a) Personal Information

When you register, place an order, or contact us, we may collect:

Full name

Phone number

Email address

Shipping address

Billing information (payment method, transaction ID)

Account login credentials

b) Non-Personal Information

Automatically collected when you use our Platform:

Device type and browser

IP address

Operating system

Time zone and location data

Browsing behavior, pages visited, and time spent

c) Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember user preferences

Analyze site traffic

Customize content and promotions

You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected information for various legitimate business purposes, including:

To process and deliver your orders

To send order confirmations, updates, and invoices

To improve our products, services, and user experience

To respond to inquiries and provide customer support

To send promotional emails (you can opt out anytime)

To detect and prevent fraud or illegal activities

To comply with legal obligations and enforce our terms

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share data in the following scenarios:

Service Providers: Trusted partners like payment gateways, delivery agents, and hosting providers.

Legal Requirements: If required by law, regulation, or legal process (e.g., court order).

Business Transfers: In the case of a merger, acquisition, or asset sale, your data may be transferred.

All third-party service providers are required to maintain the confidentiality and security of your information.

4. Data Security

We take reasonable technical and organizational measures to protect your personal data, including:

SSL encryption

Secure payment processing

Firewalls and access controls

Regular software updates and backups

Despite our efforts, no method of transmission over the Internet is completely secure. We cannot guarantee 100% data security.

5. Your Rights & Choices

You have the right to:

Access your personal information

Correct inaccurate or incomplete data

Delete your account and data (subject to regulatory obligations)

Opt-out of marketing communications

You may exercise these rights by contacting us at aquagreenpet@gmail.com.

6. Children’s Privacy

Our Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a minor has provided us with information, please contact us for deletion.

7. Links to Third-Party Websites

Our Platform may contain links to third-party websites. We are not responsible for the content, privacy practices, or data policies of external sites. Please read their privacy policies before providing any information.

8. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be reflected with a revised "Last Updated" date at the top of this page. Your continued use of the Platform after changes indicates your acceptance of the updated policy.

9. International Users

If you are accessing our Platform from outside India, please be aware that your data may be transferred, stored, and processed in India, where our servers are located. By using our Platform, you consent to such data transfer.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Aqua Green Pet
📧 Email: aquagreenpet@gmail.com
📞 Phone: +91-6291125876
🌐 Website: https://aquagreen.pet